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AgriSync Webinars

Whether you are looking to register for an upcoming webinar or are searching for information from a past webinar, you can find what you need here.

Watch a Webinar from our Archive

How Businesses Are Preparing for Spring Planting 2021

As ag businesses prepare for another busy planting season, some are leading the way by implementing new processes and technology to drive efficiency and profitability. Learn what they're doing and how you can follow suit.

This webinar will cover:

  • Centralizing Support
  • After Hours Support
  • Proactive Communication
  • Omnichannel Communication

Service Department Best Practices for Driving Efficiency

As dealerships continue to push the envelope to drive efficiencies and increase customer satisfaction and retention, centralizing support continues to be the topic of conversation.

Join AgriSync and co-host Philip Richard, Corporate Service Manager at Sunshine Quality Solutions, as we discuss trends and best practices that your team can implement in your service department.

In this webinar, we'll cover:

  • Centralizing mobile dispatch
  • Driving efficiencies in mobile service
  • Handling high call volume during peak seasons
  • Best practices to wow your customers

Planning Your Customer Experience Strategy for 2021

In this webinar, we will cover important considerations when planning your 2021 Customer Service strategy including best practices and trends we are seeing in the industry.

AgriSync Solutions for Scaling your Business

As dealerships try to optimize their process and scale their business, the need for a centralized place to access all customer interactions at a team level is more important than ever. Wouldn't you love to eliminate the desk full of sticky notes and lost customer requests?

In this webinar, we'll cover the following:

  • Call management and documentation
  • Multi-channel communication based on the customer's preferences
  • Shared interactions inbox
  • Remote visibility and servicing

Managing After-Hours Support with AgriSync

How does your business currently handle after-hours support? Perhaps everyone is on-call or maybe you have a dedicated after-hours phone you have to physically pass around.

AgriSync allows you to streamline this process. In this webinar, we'll share best practices and tips for managing your after-hours support.

In this webinar, we'll cover the following:

  • Call management and tracking
  • Shared ticketing that tracks after-hours calls
  • Customizing after-hours ring schedules
  • Reducing employee burnout

Preparing Your Team and Customers for a Successful Harvest

2020 has been a year unlike any other we've seen in our lifetime. Social distancing and working remotely are only a few of the unique challenges we've faced this year.

As we approach harvest 2020, what is your business doing to prepare not only your team, but also your customers for a successful harvest?

This 45 minute webinar will walk you through 4 ways your business can help manage the chaos this harvest.

In this webinar, we'll cover the following:

  • How and why you should centralize support at your business
  • How to and why you should adopt a proactive communication plan
  • How to update your Customer Database quickly
  • How to manage phone and text support

How to Centralize Support for Your Business

You may be hearing buzz about Ag dealerships moving to a centralized support model. But what does that look like, and where do you start?

This 45 minute webinar will give you ideas and best practices for centralizing support and increasing the efficiency of your teams.

In this webinar, we'll cover the following:

  • Increasing Team Efficiency
  • Scaling Team Expertise
  • Reducing Employee Burnout
  • Sharing Visibility of Customer Issues

4 Ways to Make Your Parts Department More Efficient

We are in the middle of spring's busy planting season and the constant stream of phone calls seems endless. Join us for a quick webinar to discuss 4 ways to improve the efficiency and effectiveness of your parts department.

In this webinar, we'll cover the following:

  • The ability for customers to text in a photo of their part
  • Sending a text when parts are ready for pick up
  • Tracking support texts and phone calls
  • Managing after-hours support

Enable Remote Agronomy Support with AgriSync

While many industries have slowed down or come to a halt, agriculture cannot quit. Farmers will need your in season expertise to diagnose, scout, and recommend solutions. But in a time of social distancing, field visits now become the exception and not the rule, so advisors must now become experts in providing remote support.

This webinar will teach you all about the AgriSync solution to providing remote support. 

In this webinar, we'll cover the following:

  • Walk fields with live video support (No farmer app required)
  • Send Pro-Active Bulk Test with Agronomy Tips
  • Validate spray recommendations with live in field calls
  • Route customer phone calls to your mobile agronomy team as tracked tickets
  • Customers can text in agronomy pictures 24/7

Ready to learn more? Schedule a quick 15 minute Demo