Add PINs, serial numbers, or machine hours to tickets by simply snapping a picture. Attach PDFs to a ticket. Rollover calls to more team members. Select a VoiceHub number by area code. Ring a landline. Use an iPad.
Getting started as an Advisor on the AgriSync platform.
"Communication is becoming more and more crucial as agriculture gets more complicated. The McGregor Precision Services team’s goal is to provide better and efficient precision support to our customers. We adopted AgriSync to help us better connect and respond to customers’ needs.” -Dean Walker, Director of Precision Services at McGregor Co.
"Technology has changed how we farm and our goal at Ag Partners is to help our customers get the most out of this technology to increase profitability and yields. That means our team of experts needs to be available when issues come up. AgriSync helps us maximize the expertise across our team to solve issues faster, from wherever we are, with only a smartphone.” - Bruce Baier, Director of Precision Ag Services at Ag Partners, LLC
“It doesn't matter how big your territory is, when a grower has an issue they need help right now. These tools let us reduce down time for the grower, and driving time for us. That means everybody is more productive, and that hopefully means a happier grower that tells their neighbors about the service they get at Central Valley Ag.” - Keith Byerly, Central Valley Ag
1. Record a personalized greeting. 2. Share your VoiceHub number with customers via text.
Michael Schmidt at Central Illinois Ag is using the AgriSync app to help a customer get started with their first red combine this harvest.
AMVAC's support team answered over 98% of incoming calls from farmer customers on the first call. Cory Ritter discusses keeping customers out of voicemail with VoiceHub™.
Easily invite all of your farmer customers or internal employees to connect with you on AgriSync.
When a farmer calls, invite them into a live session and simultaneously create a ticket in AgriSync.
Advisors can bring any customer into a live video session straight from a phone call.
Record custom greetings, set ring schedules, and bulk share your VoiceHub number to customers so they can save your contact card.
Share product updates, disease alerts, set-up tips and more with your Trusted Contacts. Broadcast Alerts help you stay top of mind and to solve issues before they happen.
Simultaneously ring your team of experts. Say goodbye to a full voicemail inbox and being tied to a call center.
After a session, farmers can rate advisors and mark issues as resolved. Advisors can see feedback immediately.
After a session, farmers can rate advisors and mark issues as resolved. Advisors can add feedback and tag tickets.
Farmers can connect with their agronomist through live video with AgriSync. Agronomists can track calls and stay organized.
Broadcast quick proactive video alerts to your customers to get ahead of issues and stay top of mind.
Use the web dashboard to login from your desktop computer and manage tickets, configure teams and track your time with reporting.
Getting started tutorial for Farmers
Get live support from your trusted advisors to solve issues quickly and have more uptime during harvest.
Learn how to best serve your customers with AgriSync. We've made it easier to provide awesome customer service this spring.
Bret Hine, Field Service Technician at Jenner Ag, notes the importance placed on maintaining an efficient, high level of customer service while expanding the dealership.
Barry Peterson, Integrated Solutions Manager for Papé Machinery, highlights how they will go beyond typical remote support strategy, by partnering up with AgriSync.
Michael Schmidt, President of Central Illinois Ag, is always trying to find ways to communicate with his farmer customers faster. This is what led him to turn to AgriSync.
Scott Meldrum, Integrated Solutions Manager at Van Wall Equipment, discusses why it’s important for dealerships to keep customers up and running efficiently.
Cory Ritter, a Sales Support Technician for AMVAC chemical, ensures better product experience with service innovation.
Philip Christensen, a Precision Ag Specialist for Papé Machinery Uses AgriSync to Support Large Territories.
Philip Christensen, the Precision Ag Specialist for Papé Machinery, explains the Papé Machinery has implemented AgriSync to cut down a farmer’s wait time.
Cory Ritter, a Sales Support Technician for AMVAC praised the tool, that alleviates stress for farmers, during in season service calls.
Robert Lowers, a Central Illinois farmer, experienced issues with the rotor on his CASE IH combine not engaging. The issue arose on a Saturday night, a time for any farmer that can be difficult find service help on short notice. Find out how AgriSync helped Robert on a Saturday night.
Jeff Lemna, Customer Service Director for RDO, highlights the biggest reasons RDO has turned to AgriSync, and why they have also stuck with it.