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Team Collaboration

A team view of customer conversations allows you to collaborate on issues and reassign tickets to others.

Optimize Team Collaboration with AgriSync

Team-based support provides quicker responses to customers while lowering the cost of serving customers by up to 33%. Focusing on team collaboration and the customer experience also helps to attract and retain talent as well as fosters a company culture that results in high employee engagement. Gallup research shows that productivity among teams that are highly engaged is 14% higher than that of teams with low employee engagement.

Enable Team Collaboration with Team Visibility
Team Visibility

Enable Team Collaboration with Contextual Team Awareness
Contextual Team Awareness

Enable Team Collaboration with Internal Collaboration
Internal Collaboration

Enable Team Collaboration with Ticket Assignments
Assignments

Enable Team Collaboration with Team Notifications
Notify the Right People

Enable Team Collaboration with Simplified Voicemails
Voicemail Simplified

Team Visibility

Customer interactions are captured in a centralized place, bringing better visibility to issues your teams are solving.

Enable Team Collaboration with Team Visibility
Enable Team Collaboration with Contextual Team Awareness

Contextual Team Awareness

AgriSync empowers your teams to create and respond to all opportunities with full context. See full customer history with the click of a button or notes specific to their open requests. Agrisync makes hand-offs to another department easy and seamless.

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of customers expect your team to know their history and have insights into their previous interactions.

Internal Collaboration

Collaborate on customer issues within your own team, across teams, and other departments with TeamStream.

Enable Team Collaboration
Enable Team Collaboration with Ticket Assignments

Assignments

Provide a clear owner for every interaction to efficiently resolve issues. Re-assign a ticket's ownership with a simple click.

Notify the Right People

Keep the right colleagues up to speed on specific issues by adding them as a Watcher to any ticket.

Enable Team Collaboration by Notifying the Right People Easily
Enable Team Collaboration with Simplified Voicemail

Voicemail Simplified

Free your personal voicemail box with AgriSync's Voicehub. Easily transfer voicemail tickets to a different colleague or team within your organization.

Collaboration Shouldn't Be Hard

AgriSync

Most ag businesses struggle to keep track of incoming support requests. With AgriSync, support requests are neatly tracked in a centralized system, so nothing falls through the cracks.

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