"With the speed that precision technology advances, it’s essential to keep up to speed on that technology and be able to answer the questions in a fast and efficient manner. Our technicians [are] able to see what the customer sees and find errors in setup more efficiently, rather than having to go to the field. That takes time to get there, so the customer can eliminate downtime and increase their profitability.”

Scott Meldrum Integrated Solutions Manager Van Wall Equipment

“We provide innovative solutions that help our customers be more efficient and productive, and reduce downtime. AgriSync helps us do that. We’re enhancing customer support and are standing by our commitment to keep our farmers up and running.”

Jeff Lemna Director of Customer Support RDO Equipment

“It doesn't matter how big your territory is, when a grower has an issue they need help right now. These tools let us reduce down time for the grower, and driving time for us. That means everybody is more productive, and that hopefully means a happier grower that tells their neighbors about the service they get at Central Valley Ag.”

Keith Byerly Advanced Cropping Systems (ACS) Manager at Central Valley Ag

“We operate in two states, so were starting to use AgriSync to communicate back and forth directly to customers. There’s been several times I’ve actually had a customer call and say, ‘Hey, I’m having problems with my Viper® 4+.’ You can set your screens up multiple different ways, and, in one particular case, we didn’t know how he had his screen setup. So I remoted directly in, and he showed me his screen. I had him move some widgets around right on the screen. And then, ‘poof,’ he was able to keep on going.”

Bret Hine Field Technician Jenner Ag

“AgriSync helps us with dealing with customers that are greater distances from our location. We have four stores and the PF specialist who may be working with a customer may not always be the one that is closest to the customer. It is helpful to be able to go back and get a list of past tickets to help us make sure we are getting our time billed out. The reason that I first tried AgriSync was the ability to do video calls with customers.”

Jason Pennycook Precision Specialist Johnson Tractor

“This is a great tool to help us help our clients. When someone has 8-10 counties like we do this could be a substantial savings on time and expense.”

Mark Johnson Field Agronomist ISU Extension and Outreach

“We’re doing a lot of work with not a lot of people, so uptime is extremely important for us. Agrisync keeps us efficient. We’re not spending time on phone calls, waiting on hold, calling this person, and waiting on that person. With AgriSync, the ability to take a picture, send it off, and let [our trusted advisors] come up with a solution saves me a ton of time. Most of the time they don’t even have to come out to the farm to fix the issue. They can just send me a picture or a message back with the solution. That means more uptime for me.”

Joe Bloome IIIPresident of HI-Tech Farms in Christian County, Illinois