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General Answers
  • Each advisor can enroll in one trial annually.
  • A Farmer can convert to an Advisor plan at any time. Once invited by an Advisor account administrator, we assign that user a seat within the Advisor subscription.
  • Advisor account administrators can add more advisors to their team subscription at any time from their admin page after logging in at www.agrisync.com.
Are sessions and information sent through AgriSync private and secure?
  • Yes. All support sessions through AgriSync are private and safe. We will not share or market private sessions between farmers and their trusted advisors.  Your live support sessions are not recorded.
  • We encourage all users to read our privacy policy and contact us at help@agrisync.com with any questions or feedback.
Using AgriSync
  • With flat fee annual subscription, Advisors may hold unlimited virtual support sessions with their customers and internal staff.
  • Farmers can receive support from an unlimited number of advisors from multiple companies through AgriSync.
What are my payment options?
  • Advisors pay securely via major credit card by setting up payment details after logging in at www.agrisync.com. We use an online payments industry standard and do not store users’ credit card details.
  • The account administrator for Advisor subscribers can pay via credit card at www.agrisync.com or request an electronic invoice by contacting help@agrisync.com. Any quantity of advisors can be added to an Advisor subscription at any time simply by paying the incremental subscription fees.

You can cancel your subscription anytime at www.agrisync.com or by contacting help@agrisync.com  

What happens at the end of my trial?
  • AgriSync will send an email reminding all Advisors to add payment details about 10 days before the trial expires. By adding payment details, Advisors can continue to use AgriSync to support farmers after the initial 30 day free trial.
  • Advisor accounts will be deactivated at the end of the trial period if payment details have not been added to the user’s profile through www.agrisync.com
How does the AgriSync free trial work for Advisors?

A 30-day free trial for Advisors starts when the Advisor’s account is created via www.agrisync.com. To keep the account active, Advisors must complete their profile and add credit card payment information at www.agrisync.com prior to the trial expiration.

Is AgriSync free for Farmers?

Yes, AgriSync is free for farmers.

What is the functional difference for a Farmer and Advisor in AgriSync?
  • Farmers can request and receive support through AgriSync for free. Farmers cannot start a video session with other AgriSync users.
  • Advisors can deliver help to Farmers and other Advisors through AgriSync. Advisors can start live video support sessions with Farmer users and other Advisors.