Conference will focus on customer service issues and pain points experienced by ag advisors.
Waukee, IA – A new virtual conference focused on customer service in agriculture has been announced for Wednesday, March 4th. The conference, Managing the Chaos of Customer Service, spotlights key topics and pain-points surrounding delivering customer service to agriculture clients, with a special emphasis on providing field support to farmers. The conference will consist of a live streaming video where participants can engage and collaborate with their peers. The event is hosted by AgriSync, an ag tech software and communication firm.
“In our regular engagements with ag advisors, we hear the customer service challenges they face on a daily basis—especially during their busy seasons," says Bobby Godbersen, AgriSync's Director of Customer Success. "Many of these professionals experience the same frustrations in the field regardless of their services, geographic location, or OEM affiliations."
The conference will have live forums focused on time management, work-life balance, on-boarding new employees, and service plans. Each session will be led by a moderator and consist of one to two ag advisors providing input and answering questions from participants on each topic.
"The virtual conference format makes the event more practical for advisors to attend from around the country," notes Casey Niemann, President and Founder of AgriSync. "As we approach spring, ag businesses are preparing for planting season and looking at their keys to success, and customer service will be a huge component of that. This conference will give participants an opportunity to hear their peers discuss what has and hasn't worked. We want everyone to walk away from each session with new ideas how they can be implemented immediately."
People interested in the conference can visit AgriSync.com/Conference2020 to learn more and register. Participants are not required to be AgriSync users nor will AgriSync be a focus of any of the forums. There is a nominal fee of $25 for each participant with a maximum fee of $100 for a single site location. Conference participants will have an opportunity to engage with the panelists throughout the sessions and will receive access to the recordings and a t-shirt.
For more event details, contact:
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