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This is a very basic question that, in my opinion, every customer has the right to know about a company they are working with and invested in. You will see a whole bunch of different articles and methods talking specifically about what a company is working on and when to expect it. This is important, don't get me wrong, but if you're an outside customer looking in at a roadmap there are usually a few different reactions and questions that come up.

2020 brought many challenges. One major hurdle to overcome was navigating the shift to remote support in lieu of in-person interaction. As such, our team doubled-down our efforts to provide product enhancements for leveraging AgriSync to manage remote support and communication.

Advisors can now archive or close multiple tickets at a time. Gone are the days archiving old tickets one-at-a-time.