As customers' communication preferences and purchase behavior change, businesses understand they too must change to better serve their customers. Finding the right tools or platforms to meet customer's evolving needs is only half the battle.
Posts about Planning:
This is a very basic question that, in my opinion, every customer has the right to know about a company they are working with and invested in. You will see a whole bunch of different articles and methods talking specifically about what a company is working on and when to expect it. This is important, don't get me wrong, but if you're an outside customer looking in at a roadmap there are usually a few different reactions and questions that come up.
A 5-year-old in a white jersey breaks ahead of a herd of kids with the coveted black and white checkered soccer ball at his feet. He plants his left foot and swings hard connecting his little black cleat to the ball. The ball flies up into the air over the goal keeper’s head and into the white net with a swoosh. “GOAL!”
What are the odds that you could hit a target 100 yards out with a 60 yard range bow? Not very high, right? Reaching your business goals can be the same. But what’s the point in setting a goal if you can’t achieve it?
You work hard to support your customers. This year, it's time to work smart.Take your customer service to the next level.
In conjunction with our partners at Precision Farming Dealer, AgriSync is presenting a 6-part limited series focused on helping you plan for your 2020 customer support strategy.