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Blog

Interested in customer service tips and industry best practices? The AgriSync team shares thoughts, tips and lessons learned in agriculture customer service.

Posts about Customer Experience:

Empowering your Team to Become Customer Centric

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Skylar Bloom March 18, 2021
Empowering your Team to Become Customer Centric

“The usual?” You walk into your favorite small-town diner and before you even slide into your favorite booth, the waitress pours freshly brewed coffee into a mug on the table. Before you can down your first cup, the cook whips up your two eggs – sunny-side up, three slices of crispy bacon, and a side of perfectly golden toast covered in melty butter — just the way you like it.

4 Ways to Create a Customer Centric Culture

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Skylar Bloom March 9, 2021
4 Ways to Create a Customer Centric Culture

That smokey, fresh-off-the-grill scent fills the air as the blade of your knife rips back and forth through the tenderness of a thick, juicy ribeye steak. The hunk of meat separates revealing a light pink center soaked with a deep reddish-brown juice pooling beneath the clean cut. The smell of a perfect mix of salty seasonings tickles your nose as your fork raises up a perfectly bite sized piece... Hungry yet?

How Omnichannel Benefits Ag Businesses

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MiK Fox February 23, 2021
How Omnichannel Benefits Ag Businesses

A 7-year-old whispers “can you hear me?” into a plastic cup vibrating the string tread through a small hole in the bottom sending the message to their friend on the other end of the line. Count yourself lucky if you remember growing up using contraptions like this to communicate with their friends. In today’s digital world kids simply pick up a cell phone and shoot their friends a text or sends them a snap. The advancement of technology continues to push the consumer to embrace technology to make their lives easier.

Planning Your Customer Service Strategy

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MiK Fox January 5, 2021
Planning Your Customer Service Strategy

As a new year dawns, now is a great time to take a moment to look back on the previous year to see the lessons we learned through such an interesting year. The highs and the lows of such an unprecedented year taught us the importance of adapting to challenging times. As we begin planning for updates to our customer experience strategy, these lessons will be an invaluable resource.