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Blog

Interested in customer service tips and industry best practices? The AgriSync team shares thoughts, tips and lessons learned in agriculture customer service.

Posts about Advisors (5):

Work or Family? Should you have to choose?

Jenny Petersen June 26, 2018
Work or Family? Should you have to choose?
Quick...easy...two words you don't typically associate with precision agriculture.

Farmers inevitably will find themselves, at some point in time, stuck in the field with error messages flashing on their monitor screen. So what do they do? Exactly what they have always done: ask their trusted agriculture advisor, probably a precision ag specialist, for help. Sometimes solving monitor issues requires more than simply hearing about the issue, though. With the complex technologies in precision ag, the best way to fix a problem is to see it.  

Be The Hero This Planting Season

Jenny Petersen April 12, 2018
Be The Hero This Planting Season

 

Farmers rely heavily on their trusted advisors during planting season. They expect their trusted advisors to be there around the clock, to be their Superman for any issues that arise. When preparing for one of the busiest times of the year in agriculture, support teams expect to wake up to a voicemail box full of customer issues that will keep them busy into the night.

Around The Clock, Farmer Friendly Service

Jenny Petersen March 29, 2018
Around The Clock, Farmer Friendly Service

Farmers and service technicians alike know the frustration of trying to resolve issues after regular working hours, especially if the issue can't wait until daylight. Sometimes it's a broken down planter in the middle of a cultivated field with rain predicted to fall in the next couple hours. A detrimental scenario for any farmer. With innovative technologies like AgriSync, more and more dealerships are offering around the clock solutions for their customers.