Blog

This is the third and final blog in a joint AgriSync and Ag 1 Source series regarding attracting, onboarding, and retaining talent.

This is the second blog in a joint AgriSync and Ag 1 Source series regarding attracting, onboarding, and retaining talent.

Employee retention is a challenge for every company and losing the top talent you worked so hard to acquire can be devastating. But what retention strategies really work? Did you know that having a strong onboarding process for your new employees can improve your employee retention by as much as 82%? (Dewar, 2019) With the current low unemployment rate and over-abundance of open positions, it is more important now than ever to have a solid onboarding strategy designed to train and keep new talent..

In a climate of record-low employment and record-high retirement, those candidates who are seeking a career change are fewer than ever. They also have the option to be even more selective because of the countless ways that candidates can search for jobs. 

We all know that during the busy-season, there is no lack of communication between a client and his/her trusted advisor. Phone calls and text messages are at an all-time high, usually initiated when a problem arises in the field. But during the slower months of the year, what tools are your using to spark communication and keep customer engagement? 

VoiceHub™ now gives you more information before you connect live with customers. 

We've heard that VoiceHub™ is improving the way you tackle customer support. You're answering more customer calls, protecting your personal voicemail, and sharing the workload across your team. We've also been listening to your suggestions to make VoiceHub™ even better. Our latest update gives you access to more information; helping you be prepared before answering a customer call.

Even though we don’t want to admit it, there are very few things on our operations that have 100% uptime. Everything that is mechanical or electronic is subject to a breakdown. Now when that breakdown happens to something mechanical like a tractor or center pivot, we have options.

Have you heard the buzz? We sure have. Today is National Ag Day; it's also Ag Innovation Week in the state of Iowa. Cheers to that!

Adam Gittins, General Manager of HTS Ag, discusses service plans and the importance of having an accessible team of ag experts to keep technology running properly. HTS Ag is one of the largest Ag Leader dealers in the US, based in Harlan, Iowa.

When a customer breaks down in the field during planting season, they want help right away. What they don’t want is to be sent to your personal voicemail or put on hold, only to be told that you’re on another service call and will get back to them in a few hours. Issues in the field result in high-stress and low productivity, especially in a time sensitive industry that is often at the mercy of the weather. Slow response times and lack of urgency makes for a bad customer service experience.

We know spring can be hectic, but communication shouldn't be. New updates make communicating with customers and internal teams easier. Take advantage of three new features to communicate with ease across any device with any customer or team member.