<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=63889&amp;fmt=gif">

Scott Meldrum of Van Wall on AgriSync Version 2.0

By Joanna King | 1 minute read Advisors, Customer Stories


Scott discusses using AgriSync as a virtual call center.

Scott Meldrum of Van Wall Equipment shares his excitement for Version 2.0 of AgriSync. Scott discusses the seamless transition between phone calls and live tracked videos in AgriSync. Scott also says that AgriSync's team tickets helps them to emulate a call center without the overhead of an actual call center. 

What do you think of AgriSync Version 2.0?

"I think Version 2 of AgriSync is tenfold improvement over Version 1. Version 1 was a first step and filled a need, but there still was areas that needed improvement. The ability now to have a phone conversation going with a grower and seamlessly transition into a ticket video call is huge, so we don't have to hang up, we don't lose contact with that grower. It's seamless there." 

What capability are you excited about in AgriSync 2.0?

"The team ticket. A grower's ability to submit a team ticket. It basically is going to allow us to have a call center without having a call center. We'll be able to keep those guys who know the ins and outs, the tricks of the trade, to stay out in the field but also be a resource to everyone in the dealership and our farmer customers."

Work more efficiently with AgriSync.

Get started with your free trial of AgriSync to see why agriculture experts rely on AgriSync to better manage their time and spend more time solving issues instead of driving from farm to farm only to push a single button.

Start Free Trial

Keeping Talent: How to Retain Your New Hires

By Ag 1 Source on July 25, 2019
Advisors , Guest Blog , Keeping Talent

Onboarding Employees: Training the Talent You Hired

By Ag 1 Source on July 03, 2019
Advisors , Guest Blog , training

Attracting Talent: What Makes Someone Want to Work for You?

By Ag 1 Source on May 20, 2019
Advisors , Guest Blog