The latest AgriSync update allows producers to connect with their trusted advisors through phone, text, and live video capability. No app required.
WAUKEE, IA — AgriSync, the leading communication platform in modern agriculture, recently released an update to its service, making it easier for producers to ask for help through a phone call, text, or the free app on any device. With AgriSync, producers have one touch access to their team of trusted advisors to maximize uptime.
“The last thing farmers want is a complicated way to get in touch with their ag experts when they need help. And we agree - asking for help should be easy.” said Casey Niemann, President of AgriSync. “Farmers can connect with their ag experts from a text message, a phone call, or a digital ticket in the app. No matter how the issue originates, we alert their entire team of experts and keep all issues organized and accessible in one place, making support simple.”
Live video sessions start with a simple text.
Advisors can solve issues remotely by inviting their customers into a live video session from a text, no app required. Producers simply click a link in a text message to join. Advisors can automatically track their time, capture screenshots, scan serial numbers, and more.
Open support tickets through a text.
In today's connected world, customers need options to communicate on the platforms they prefer – text, phone, app, or video. Producers can call or text a hotline line number to quickly reach a team of trusted advisors.
The AgriSync update features are built at cloud scale, allowing producers to easily access their trusted advisors when they need help. The thousands of AgriSync users on three continents are able to immediately benefit from the latest updates. To view the updated app and see additional features, visit www.agrisync.com.
AgriSync, Inc. makes cloud-based software for mobile collaboration and customer support in agriculture. The company's AgriSync® software is licensed to OEMs and distributors serving producers, allowing those businesses to easily see, solve, and track support issues and proactively educate their customers in a mobile-first, video-first manner on any device. With AgriSync, experts deliver better service to their farmer customers at a fraction of the cost while helping farmers maximize uptime and accelerate their adoption of essential innovations. Further information is available at www.agrisync.com.