Whether you have been using AgriSync for a while, or you're just getting started, there are likely features of our service that you haven't seen or used. Check out a few of our best Pro Tips below.
Create a ticket on behalf of your customer
We know there are times when your customer may not use AgriSync to reach out. You can still create a ticket with that customer to track the issue and respond back.
Create a ticket on behalf of your customer
We know there are times when your customer may not use AgriSync to reach out. You can still create a ticket with that customer to track the issue and respond back.
Add video to any phone call
Transitioning from a phone call to a live video call is easy. Your customer just needs to click the link in a text message.
Transitioning from a phone call to a live video call is easy. Your customer just needs to click the link in a text message.
Promote text message support
Sometimes all you need is visual validation to identify a customer's issue. Having your customers text in a photo is a great way to provide support.
Sometimes all you need is visual validation to identify a customer's issue. Having your customers text in a photo is a great way to provide support.
Quick actions on the web dashboard
Quickly move a ticket to the top of your dashboard, re-assign it, start a video call, and more with this dropdown.
Quickly move a ticket to the top of your dashboard, re-assign it, start a video call, and more with this dropdown.
The power of call forwarding
Do you have phone numbers that customers are used to calling? Consider forwarding into your VoiceHub number(s)!
Do you have phone numbers that customers are used to calling? Consider forwarding into your VoiceHub number(s)!
