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AgriSync Blog

Interested in customer service tips and industry best practices? The AgriSync team share thoughts, tips and lessons learned in agriculture customer service.

10 Ways Dealers are Promoting Service to Customers

Joanna King January 10, 2019
10 Ways Dealers are Promoting Service to Customers

Your service team is set up with AgriSync. You've done practice sessions with your team and know how to open support tickets, start live video sessions, and categorize your tickets. Your internal team is already collaborating through AgriSync, but you know you'll get the highest return on investment when more farmers connect with you on AgriSync.

3 Steps to Introduce Service at Your Next Customer Clinic

Joanna King December 18, 2018
3 Steps to Introduce Service at Your Next Customer Clinic

The best service approach is a proactive one. Make sure your farmer customers are connected with your team of experts before they need help. Going into planting and harvest, your customers will have confidence that you're readily available and will be prepared to ask for help through AgriSync, where you can easily manage many issues and share the workload across your team.

Follow these 3 steps to introduce your farmer customers to AgriSync during your next customer clinic.

6 Ways Your Life Just Got Easier with AgriSync

Joanna King October 15, 2018
6 Ways Your Life Just Got Easier with AgriSync

 

No more reciting PINs and missing customer calls.

Your time is valuable. This was at the forefront of our minds when we first began AgriSync. This remains at the core of what we do today. With each update, our goal is to help experts spend more time solving issues, capture the time spent on those issues, and show the value of service.