We all know that during the busy-season, there is no lack of communication between a client and his/her trusted advisor. Phone calls and text messages are at an all-time high, usually initiated when a problem arises in the field. But during the slower months of the year, what tools are your using to spark communication and keep customer engagement?
VoiceHub™ now gives you more information before you connect live with customers.
We've heard that VoiceHub™ is improving the way you tackle customer support. You're answering more customer calls, protecting your personal voicemail, and sharing the workload across your team. We've also been listening to your suggestions to make VoiceHub™ even better. Our latest update gives you access to more information; helping you be prepared before answering a customer call.
As Advisors, Kocher and Harris Will Help AgriSync Expand its Emphasis on Animal Agriculture
Even though we don’t want to admit it, there are very few things on our operations that have 100% uptime. Everything that is mechanical or electronic is subject to a breakdown. Now when that breakdown happens to something mechanical like a tractor or center pivot, we have options.
Have you heard the buzz? We sure have. Today is National Ag Day; it's also Ag Innovation Week in the state of Iowa. Cheers to that!
Adam Gittins, General Manager of HTS Ag, discusses service plans and the importance of having an accessible team of ag experts to keep technology running properly. HTS Ag is one of the largest Ag Leader dealers in the US, based in Harlan, Iowa.
Get the full story here.
The latest AgriSync update allows producers to connect with their trusted advisors through phone, text, and live video capability. No app required.
When a customer breaks down in the field during planting season, they want help right away. What they don’t want is to be sent to your personal voicemail or put on hold, only to be told that you’re on another service call and will get back to them in a few hours. Issues in the field result in high-stress and low productivity, especially in a time sensitive industry that is often at the mercy of the weather. Slow response times and lack of urgency makes for a bad customer service experience.