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AgriSync Blog

Interested in customer service tips and industry best practices? The AgriSync team share thoughts, tips and lessons learned in agriculture customer service.

Onboarding Employees: Training the Talent You Hired

Ag 1 Source July 3, 2019
Onboarding Employees: Training the Talent You Hired

This is the second blog in a joint AgriSync and Ag 1 Source series regarding attracting, onboarding, and retaining talent.

Employee retention is a challenge for every company and losing the top talent you worked so hard to acquire can be devastating. But what retention strategies really work? Did you know that having a strong onboarding process for your new employees can improve your employee retention by as much as 82%? (Dewar, 2019) With the current low unemployment rate and over-abundance of open positions, it is more important now than ever to have a solid onboarding strategy designed to train and keep new talent..

Send Bulk Texts in AgriSync!

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AgriSync May 10, 2019
Send Bulk Texts in AgriSync!

We all know that during the busy-season, there is no lack of communication between a client and his/her trusted advisor. Phone calls and text messages are at an all-time high, usually initiated when a problem arises in the field. But during the slower months of the year, what tools are your using to spark communication and keep customer engagement? 

Take Calls with Confidence

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AgriSync April 17, 2019
Take Calls with Confidence

VoiceHub™ now gives you more information before you connect live with customers. 

We've heard that VoiceHub™ is improving the way you tackle customer support. You're answering more customer calls, protecting your personal voicemail, and sharing the workload across your team. We've also been listening to your suggestions to make VoiceHub™ even better. Our latest update gives you access to more information; helping you be prepared before answering a customer call.