|Product Updates is our monthly post on new features and product improvements to keep you up to date.|
Create Ticket For All Calls
Admins and Managers now have the option to create tickets for all calls. This can be found under the VocieHub Settings for each team.
Keypad on Web Calls
Advisors are now able to dial extension from the web dashboard.
Sorting Contacts Page Alphabetically
In the web dashboard, users can now sort Contacts alphabetically. Within the Contacts page, clicking on "Name" above the list of contacts resorts the list in alphabetical order.
User Profile Settings
AgriSync Advisors can now add a delay before dialing their desk phone extension. This may be necessary based on your phone system settings. Access this setting in your User Profile.
What's on Deck?
While Sorting Contacts and updating the User Profile Settings were no small feat, we were also able to update a few other things that you may find helpful:
- SIP Integrations are on the way.
- Expanded access to new countries - email email@example.com to check your country's availability.
Stay updated with new features as they become available by following our Changelog. Have something you want to see added or integrated?
Submit an entry here.