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February 2021 Product Updates

Product Updates is our monthly post on new features and product improvements to keep you up to date.

Create Ticket For All Calls

Admins and Managers now have the option to create tickets for all calls. This can be found under the VocieHub Settings for each team.

Create Ticket for all calls

Keypad on Web Calls

Advisors are now able to dial extension from the web dashboard.

Keypad Option

Sorting Contacts Page Alphabetically

In the web dashboard, users can now sort Contacts alphabetically. Within the Contacts page, clicking on "Name" above the list of contacts resorts the list in alphabetical order.

Sorting Contacts Alphabetically

User Profile Settings

AgriSync Advisors can now add a delay before dialing their desk phone extension. This may be necessary based on your phone system settings. Access this setting in your User Profile.

Add a delay before dialing your desk phone
What's on Deck?

While Sorting Contacts and updating the User Profile Settings were no small feat, we were also able to update a few other things that you may find helpful:

  • SIP Integrations are on the way.
  • Expanded access to new countries - email help@agrisync.com to check your country's availability.

 

Stay updated with new features as they become available by following our Changelog. Have something you want to see added or integrated?

Submit an entry here.