Would you rather fly or drive to your vacation destination? How does taking a boat sound? Not everyone enjoys getting around the same way, but car, bus, plane, boat, or train, they’re all available for everyone to choose the experience that’s right for them.
Posts by Skylar Bloom:
Looking for a way to improve your customer experience, increase team efficiency, and decrease missed calls? Look no further. AgriSync can help you manage your calls in the way that best fits your business.
Phone tag – we’ve all played it. It’s not a game we want to play, it just happens. From a customer perspective, it’s just straight up frustrating and as a business, it’s bad for your reputation. But what if you could turn phone tag into something more productive?
Let’s say you have two service reps handling calls. Are they responding quickly? Are they providing customers with quick solutions to their issues and an overall positive experience? If you don’t know the answers to these questions, it might be time to consider a better call management system.
A 5-year-old in a white jersey breaks ahead of a herd of kids with the coveted black and white checkered soccer ball at his feet. He plants his left foot and swings hard connecting his little black cleat to the ball. The ball flies up into the air over the goal keeper’s head and into the white net with a swoosh. “GOAL!”
Busy seasons result in extending support hours for customers in the field. While extending support hours can be great for the customer providing after-hours support difficult to manage.