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AgriSync Blog

Interested in customer service tips and industry best practices? The AgriSync team share thoughts, tips and lessons learned in agriculture customer service.

Posts by Melissa Kelly:

Meet a Member of our Team: Jerrod Westfahl

Melissa Kelly July 9, 2016
Meet a Member of our Team: Jerrod Westfahl

Jerrod Westfahl grew up on a diversified farm in Reno county Kansas. He was actively involved in 4-H and FFA. Throughout his childhood and into adulthood he has enjoyed working with and for agricultural businesses and customers of all kinds. Jerrod attended both Kansas State University and the University of Kansas before taking on his position with AgriSync.

AgriSync Launches First App To Accelerate Farmer-Advisor Collaboration

Melissa Kelly December 30, 2015
AgriSync Launches First App To Accelerate Farmer-Advisor Collaboration

"Keeping up with the newest technologies in agriculture is a constant challenge for farmers, and adequately supporting those farmers is a major struggle for vendors too. AgriSync has launched the first application designed specifically to address these challenges by allowing vendors and advisors in agriculture to work with their farmer customers more effectively. The result is better quality support at a lower cost."

AgriSync Launches New Telematic Tool

Melissa Kelly December 8, 2015
AgriSync Launches New Telematic Tool

"One company is seeking to combine the comfort of face-to-face interaction with the convenience of remote service. Iowa-based AgriSync recently launched a mobile app that allows retailers and farmers to visually communicate remotely in a real-time video support session."

AgriSync Cultivates Technology in Agricultural Sector

Melissa Kelly October 14, 2015
AgriSync Cultivates Technology in Agricultural Sector

"The result of his leap of faith was AgriSync, a mobile customer service application offering farmers and their trusted advisors more fruitful and direct communication during peak agriculture production times via smartphone. The proliferation of technology into the agricultural market has brought the farmer the same challenges non-agricultural business people face occasionally misbehaving hardware and software..."

AgriSync Wants to Connect Farmers, Advisers

Melissa Kelly October 8, 2015
AgriSync Wants to Connect Farmers, Advisers

"Whether you’re looking at an agronomic problem in your field or a warning light in your combine’s cab, there are few things more frustrating than trying to describe your problem on the phone to a consultant in an attempt to fix it and fast. Unless, of course, it’s the crop adviser or precision ag dealer who is valiantly—and unsuccessfully—attempting to determine what in the world is happening on your farm right now..."