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Quick...easy...two words you don't typically associate with precision agriculture.

Farmers inevitably will find themselves, at some point in time, stuck in the field with error messages flashing on their monitor screen. So what do they do? Exactly what they have always done: ask their trusted agriculture advisor, probably a precision ag specialist, for help. Sometimes solving monitor issues requires more than simply hearing about the issue, though. With the complex technologies in precision ag, the best way to fix a problem is to see it.  

If it's not running when your farmer customers need it, it doesn't matter what color the equipment is. No matter what color you bleed, we can all agree we're looking for a good customer experience. In this blog, we discuss how to drive dealer loyalty with a better customer experience.

Planting season is not for the faint of heart or for those who have to have eight hours of sleep each night. The stress of mother nature is enough to keep any farmer restless at night, even without a detrimental breakdown in the middle of a half-planted field. 

Farmers rely heavily on their trusted advisors during planting season. They expect their trusted advisors to be there around the clock, to be their Superman for any issues that arise. When preparing for one of the busiest times of the year in agriculture, support teams expect to wake up to a voicemail box full of customer issues that will keep them busy into the night.

Farmers and service technicians alike know the frustration of trying to resolve issues after regular working hours, especially if the issue can't wait until daylight. Sometimes it's a broken down planter in the middle of a cultivated field with rain predicted to fall in the next couple hours. A detrimental scenario for any farmer. With innovative technologies like AgriSync, more and more dealerships are offering around the clock solutions for their customers.

When a firework goes off, we see it before we hear it, due to the speed of light being much faster than the speed of sound. Now imagine your own dealership or company as the speed of light and your competitor as the speed of sound when it comes to customer service strategy. As humans we will never be quite to the speed of light or sound, but in reality what if there was something that did give your company or dealership a leg up in servicing your customers faster?