Blog

Interested in customer service tips and industry best practices? The AgriSync team shares thoughts, tips and lessons learned in agriculture customer service.

Posts by Cheri Klussendorf:

Personalizing Team User Access

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Cheri Klussendorf October 21, 2021
Personalizing Team User Access
Setting up Managers, Advisors, and Dashboard Users 

One of the most important parts of getting AgriSync off the ground is to establish the members of your organization that help support your customers. As an Admin of AgriSync in your organization, think about all teammates that impact customer happiness — these are the teammates you will want to set up as users. Begin your access management program by predefining all of your employees’ roles and responsibilities, and then determining their appropriate access levels to the account.  

Marketing Your New VoiceHub Number

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Cheri Klussendorf September 21, 2021
Marketing Your New VoiceHub Number

Using an innovative support hotline such as VoiceHub with your customers is powerful. AgriSync can help differentiate you from your competitors and solve the customer’s core challenges with exceptional customer service. But even after you’ve found the solution, one large hurdle remains — getting customer buy-in. Ultimately, customers have to accept your changes, so we wanted to share a few easy strategies that can help achieve buy-in from your customers. 

Help Us Help You Via Feedback on Our Changelog

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Cheri Klussendorf August 23, 2021
Help Us Help You Via Feedback on Our Changelog

Software is an ever-changing environment, offering endless opportunities for improvement. AgriSync strives to be the forerunner in customer service management using our platform. We know you want to deal with the most modern systems in this age of high technology, so AgriSync’s goal is to continue to be the most updated platform available, while constantly outdating the competition.