What are the odds that you could hit a target 100 yards out with a 60 yard range bow? Not very high, right? Reaching your business goals can be the same. But what’s the point in setting a goal if you can’t achieve it?
If you aren’t measuring your customer’s experience, how do you know if your efforts are making it better…or worse?
If someone were to ask your customers what they thought about your company, what is the first thing that would come to their mind?
The benefits of customer feedback are priceless, but how do you use that feedback and ensure it doesn't go to waste? Try using these 5 steps...
You’re just about to sit down for supper with your family and your phone rings. It’s not the first time Farmer Joe has called you this week and you have a feeling it's another small matter – no emergency –just something Joe wants to check off his list for the night. You told him he could call you on your personal phone any time and you’d help, but you’re exhausted from taking calls all day, ready to relax and enjoy the delicious-smelling meal on your plate. You think - “do I really need to answer now or can it wait?”
We are in the thick of the busy spring planting season so when equipment breaks down, customers get frustrated. Your role in the parts department is to help customers get their parts as quickly and as smoothly as possible to get back up and running as soon as possible.
This March 4th conference will focus on customer service issues and pain points experienced by ag advisors.
Most ag businesses struggle to keep track of incoming support requests. With AgriSync, support requests are neatly tracked in a centralized system, so nothing falls through the cracks.