Share product updates, disease alerts, set-up tips and more with your Trusted Contacts. Broadcast Alerts help you stay top of mind and to solve issues before they happen.
Collaborate with your team on tickets and fully use the expertise of your team to efficiently solve your farmer customer’s issues.
Farmers and internal teams send time-stamped messages, photos, or videos of issues.
After each session, feedback is given to the advisor from the farmer so advisors can rate the quality of service.
'See-what-I-see’ video to resolve issues remotely.
Easily invite all of your farmer customers to connect with you on AgriSync.
Stay organized and track your time, let central office staff see progress, and optimize your support strategy based on information available in your dashboard.
Easily transition from a phone call to a live video connection on a tracked ticket in AgriSync without hanging up on your customers.
Simultaneously ring your team of experts with VoiceHub, increasing the odds a customer connects with an expert advisor on the first ring.
Your time is valuable. When customers call into your support hotline, AgriSync automatically creates a ticket. Customers and advisors can create tickets directly from the app.
Communicate with customers or internal team members across any device. Invite customers to join a live video session with you, no app required.
Advisors can categorize tickets and track billable hours after every session.