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Simplifying Communication for Modern Agriculture

Simplifying Communication for Modern Agriculture

Track time. Increase productivity. Improve the customer experience.

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Introducing Agrisync 3.0

Introducing Agrisync 3.0

The next evolution of the customer experience.

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PHONE. TEXT. VIDEO.

PHONE. TEXT. VIDEO.

See the features that simplify communication.

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How Service Calls are Changing

How Service Calls are Changing

It doesn't matter how big your territory is, when a grower has an issue they need help right now.

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Easier for Advisors to Communicate

Easier for Advisors to Communicate

We know spring can be hectic, but communication shouldn't be.

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Today’s Solution for Providing Remote Support in Agriculture

  • CONNECT
    CONNECT
    Connect anyone, anywhere.

    The ability to connect to your customers anywhere and on virtually on any device means you are the push of a button away.

  • SUPPORT
    SUPPORT
    Support what matters

    The ability to connect to your customers anywhere and on virtually on any device means you are the push of a button away.

  • SIMPLIFY
    SIMPLIFY
    Simplify their expereince

    The ability to connect to your customers anywhere and on virtually on any device means you are the push of a button away.

Latest from our resource center

Pro Tips for Using AgriSync 👊

By AgriSync on May 22, 2020

Advisors
4 Ways to Improve the Efficiency of Your Parts Department

By AgriSync on May 21, 2020

Customer Service

What Customers are Saying About AgriSync

Barry Peterson

“The ability to remotely support a customer is becoming increasingly important in today's world. We utilize John Deere's RDA to support their displays. AgriSync takes it to the next level by giving us better visibility to what the customer is experiencing and allowing us to better support him by reducing or possibly eliminating a visit to the tractor.”

Pape Equipment
Barry Peterson
Integrated Solutions Manager Pape Machinery
Scott Meldrum

"With the speed that precision technology advances, it’s essential to keep up to speed on that technology and be able to answer the questions in a fast and efficient manner. Our technicians [are] able to see what the customer sees and find errors in setup more efficiently, rather than having to go to the field. That takes time to get there, so the customer can eliminate downtime and increase their profitability.”

Van Wall
Scott Meldrum
Integrated Solutions Manager Van Wall Equipment
Adam Gittins

”It doesn’t matter how good the technology is if you don’t understand how to work it. Having a trusted advisor that understands the technology and can train you on it and keep it current and up to date is the most valuable part of the technology. Our customers are over and over again that in the 11th hour we’re able to come through hand make their technology work in ways that they weren’t sure it was going to. Keeping them running when they need to be running is absolutely critical.”

HTS Ag
Adam Gittins
General Manager HTS Ag
Jeff Lemna

“We provide innovative solutions that help our customers be more efficient and productive, and reduce downtime. AgriSync helps us do that. We’re enhancing customer support and are standing by our commitment to keep our farmers up and running.”

Jeff Lemna
Director of Customer Support RDO Equipment
Keith Byerly

“It doesn't matter how big your territory is, when a grower has an issue they need help right now. These tools let us reduce down time for the grower, and driving time for us. That means everybody is more productive, and that hopefully means a happier grower that tells their neighbors about the service they get at Central Valley Ag.”

Central Valley Ag
Keith Byerly
Advanced Cropping Systems (ACS) Manager at Central Valley Ag
Bret Hine

“We operate in two states, so were starting to use AgriSync to communicate back and forth directly to customers. There’s been several times I’ve actually had a customer call and say, ‘Hey, I’m having problems with my Viper® 4+.’ You can set your screens up multiple different ways, and, in one particular case, we didn’t know how he had his screen setup. So I remoted directly in, and he showed me his screen. I had him move some widgets around right on the screen. And then, ‘poof,’ he was able to keep on going.”

Jenner Ag
Bret Hine
Field Technician Jenner Ag
Jason Pennycook

“AgriSync helps us with dealing with customers that are greater distances from our location. We have four stores and the PF specialist who may be working with a customer may not always be the one that is closest to the customer. It is helpful to be able to go back and get a list of past tickets to help us make sure we are getting our time billed out. The reason that I first tried AgriSync was the ability to do video calls with customers.”

Johnson Tractor
Jason Pennycook
Precision Specialist Johnson Tractor
Mark Johnson

“This is a great tool to help us help our clients. When someone has 8-10 counties like we do this could be a substantial savings on time and expense.”

Mark Johnson
Field Agronomist ISU Extension and Outreach
Joe Bloome

“We’re doing a lot of work with not a lot of people, so uptime is extremely important for us. Agrisync keeps us efficient. We’re not spending time on phone calls, waiting on hold, calling this person, and waiting on that person. With AgriSync, the ability to take a picture, send it off, and let [our trusted advisors] come up with a solution saves me a ton of time. Most of the time they don’t even have to come out to the farm to fix the issue. They can just send me a picture or a message back with the solution. That means more uptime for me.”

Hi Tech Farms
Joe Bloome III
President of HI-Tech Farms in Christian County, Illinois

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Ag businesses that depend on AgriSync

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